Before submitting a maintenance request, please try these troubleshooting steps:

1. Make sure your thermostat is set to "Heat." Verify that the temperature is set several degrees higher than the current room temperature.
2. Replace the batteries in your thermostat. Dead batteries are a common cause of heating issues.
3. Check that your furnace switch is turned on. The furnace power switch is often located on or near the furnace and can sometimes be mistaken for a light switch.
4. Check your circuit breaker. Reset any tripped breaker that controls the furnace.
5. Ensure your furnace filter is not excessively dirty. A severely clogged filter can cause the furnace to shut down or operate improperly.
6. If you're unsure how to operate your thermostat, YouTube has many helpful videos for most thermostat models.

If you've completed these steps and your heat is still not working, please submit a maintenance request through Property Meld.

Important: If the outdoor temperature is below 50°F, please submit your maintenance request as soon as possible. While waiting for a technician, use a portable space heater safely by keeping it at least 3 feet away from furniture, bedding, curtains, and other combustible materials. Never leave a space heater unattended or running while you are sleeping.

Before submitting a maintenance request, please try these troubleshooting steps:

1. Confirm your home is equipped with central air conditioning. Look outside for an air conditioning condenser (the large outdoor unit with a fan). If your property does not have a condenser, it may not be equipped with central A/C.
2. Make sure your thermostat is set to "Cool." Verify that the temperature is set several degrees lower than the current room temperature.
3. Replace the batteries in your thermostat. Dead batteries are a common cause of cooling issues.
4. Check your circuit breaker. Reset any tripped breaker that controls the furnace or air conditioner.
5. Ensure your furnace filter is not excessively dirty. A clogged filter can reduce airflow and cause the system to stop cooling properly.
6. Check that the outdoor condenser is running. You should hear the fan operating when the thermostat is calling for cooling.
7. If you're unsure how to operate your thermostat, YouTube has many helpful videos for most thermostat models.

If you've completed these steps and your air conditioning is still not working, please submit a maintenance request through Property Meld.

Please note: Not all properties are equipped with central air conditioning. Lake Michigan Property Management is not responsible for providing, installing, repairing, or replacing window air conditioning units unless otherwise stated in your lease agreement.

• Check to make sure that the thermostat on the water heater is between 120 to 140 degrees Fahrenheit .
• Check the pilot light.
• If it is not lit, please report the finding in your Meld that you put in.
• Check the breaker box

If still no resolve, please submit a Meld. 

• Please make sure to first go throughout the entire unit (not just the affected room) and reset all GCFI outlets.
• Check the breaker to see if any were popped. 
• Submit Meld after troubleshooting.

Located behind the toilet is a water shut-off valve. immediately shut off the water to the toilet. 

Become familiar with where your main water shut-off valve is. If the water needs to be turned off due to a broken pipe, overflowing sink, or tub shut off the main water valve immediately. 

Before submitting a maintenance request, please try these quick troubleshooting steps:

1. Check your circuit breaker. A tripped breaker is one of the most common causes of power loss. Reset any breaker that appears to be tripped.
2. Press the RESET button on any nearby GFCI outlet. GFCI outlets are commonly located in bathrooms, kitchens, garages, laundry rooms, and exterior locations. A tripped GFCI can cause multiple outlets to lose power.
3. If only a light is not working, replace the light bulb. Per your lease agreement, residents are responsible for replacing light bulbs.
4. Test another outlet or appliance to help determine if the issue is isolated to one outlet or affects the entire room.

If power is still not restored after completing these steps, please submit a maintenance request through

Property Meld.

Please note: If a maintenance technician is dispatched and the issue is found to be a a burned-out light bulb, the resident may be responsible for the cost of the service call in accordance with the lease agreement.

𝐍𝐚𝐭𝐮𝐫𝐚𝐥 𝐠𝐚𝐬 𝐥𝐞𝐚𝐤𝐬 𝐚𝐫𝐞 𝐚𝐧 𝐞𝐦𝐞𝐫𝐠𝐞𝐧𝐜𝐲. 𝐈𝐟 𝐲𝐨𝐮 𝐬𝐦𝐞𝐥𝐥 𝐧𝐚𝐭𝐮𝐫𝐚𝐥 𝐠𝐚𝐬 𝐨𝐫 𝐬𝐮𝐬𝐩𝐞𝐜𝐭 𝐚 𝐠𝐚𝐬 𝐥𝐞𝐚𝐤, 𝐚𝐜𝐭 𝐢𝐦𝐦𝐞𝐝𝐢𝐚𝐭𝐞𝐥𝐲.

1. Leave the home immediately. Make sure all occupants and pets exit the property.
2. Do NOT turn lights, appliances, or electrical switches on or off, use garage door openers, light matches, smoke, or do anything that could create a spark.
3. Once you are a safe distance away, immediately contact your gas utility:
4. DTE Energy: (800) 947-5000
5. Consumers Energy: (800) 477-5050
6. If you believe there is an immediate danger, call 911.
7. After contacting the gas company, submit an Emergency Property Meld request or contact Lake Michigan Property Management's emergency maintenance line.

Do not re-enter the property until the gas utility or emergency responders have determined it is safe to do so.

Important: If the gas company shuts off your gas service, do not attempt to restore it yourself. Only the gas utility or an authorized technician should turn the gas back on and relight gas appliances.

Before submitting a maintenance request, please try these troubleshooting steps:

1. Confirm the water heater is set to the proper temperature. The thermostat should generally be set between 120°F and 140°F.
2. If you have a gas water heater, check the pilot light. If the pilot light is out, please note this in your Property Meld request. Do not attempt to relight the pilot unless you are familiar with the manufacturer's instructions and feel comfortable doing so.
3. If you have an electric water heater, check your circuit breaker. Reset any tripped breaker associated with the water heater.
4. Run the hot water at a faucet for several minutes. If the hot water returns after a short time, the tank may have simply been depleted from heavy usage.
5. If you're unsure whether your water heater is gas or electric, include a photo of the water heater in your Property Meld request.

If you've completed these steps and you still do not have hot water, please submit a maintenance request through Property Meld. Be sure to include whether you have no hot water at all or limited hot water, and whether the issue affects all faucets or just one.

If you experience a water leak, overflowing toilet, sink, tub, or a burst pipe, take the following steps immediately to help minimize damage:

1. Stop the water source.
2. Overflowing toilet: Turn off the water supply using the shut-off valve located behind or beside the toilet.
3. Leaking sink or faucet: If accessible, turn off the shut-off valves located beneath the sink.
4. Major leak, burst pipe, or overflowing tub/sink that cannot be controlled: Shut off the home's main water supply valve immediately.
5. Move personal belongings away from the water to prevent damage whenever it is safe to do so.
6. Use towels or a mop to help contain the water and reduce further damage.
7. Submit an Emergency Property Meld request immediately. Include photos or videos of the leak if possible and note whether the water has been shut off.

Important: Residents should become familiar with the location of their home's main water shut-off valve before an emergency occurs. Acting quickly can significantly reduce water damage and may help prevent costly repairs.

Residents are responsible for taking the first approach to addressing common household pests by maintaining a clean home and using appropriate over-the-counter pest control products or traps.

If the problem persists, please submit a Property Meld request and include photos, the type of pest, and where you are seeing activity.

Please note that professional pest control is not an instant solution. Depending on the type of pest, it may take several weeks and multiple treatments to fully eliminate the problem. Continue following all treatment instructions, keep the home clean, and avoid using bug bombs or foggers unless directed by the pest control technician, as they can reduce the effectiveness of professional treatments.