Privacy Policy

1. Information We Collect

Depending on how you interact with our website and services, we may collect the following information.

Information You Voluntarily Provide

You may provide information including:

• Name
• Email address
• Telephone number
• Mailing address
• Property address
• Employment information
• Rental application information
• Owner inquiry information
• Leasing inquiries
• Maintenance requests
• Documents and photographs you upload
• Government-issued identification (when applicable)
• Any additional information you voluntarily submit

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Website pages viewed
• Time spent on pages
• Referring websites
• Search activity
• Website interactions
• Approximate geographic location
• Cookie identifiers
• Analytics information

2. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember your preferences
• Analyze website traffic
• Understand visitor behavior
• Improve our marketing efforts
• Measure website performance

Most web browsers allow you to disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

3. Analytics

We may use third-party analytics tools, including Google Analytics, Google Search Console, Meta Pixel, or similar technologies, to better understand how visitors use our website and to improve our services. These providers may collect information in accordance with their own privacy policies.

4. How We Use Your Information

We may use your information to:

• Respond to inquiries
• Provide property management services
• Process rental applications
• Coordinate maintenance requests
• Communicate with owners, residents, vendors, and prospective clients
• Verify identity
• Prevent fraud and unauthorized activity
• Improve our website and services
• Analyze website performance
• Comply with legal obligations
• Enforce our agreements and policies

We only use your information for purposes reasonably related to your interaction with LMPMC or as otherwise permitted by law.

5. Rental Applications & Tenant Screening

When you submit a rental application, we may collect additional information necessary to evaluate your eligibility. This may include:

• Employment verification
• Income verification
• Rental history
• Credit history
• Criminal background screening (where permitted by law)
• Identity verification
• References

Information collected during the screening process is used solely for evaluating applications, lease administration, fraud prevention, and compliance with applicable laws.

6. Payment Information

Payments made through our website, resident portals, owner portals, or third-party payment providers are processed by secure payment processors.

LMPMC does not store complete credit card numbers, debit card numbers, or card security codes (CVV) on our servers.

7. How We Share Information

We do not sell, rent, or trade your personal information for monetary compensation.

We may share information only when reasonably necessary, including with:

• Property owners
• Maintenance vendors and contractors
• Leasing partners
• Property management software providers
• Payment processors
• Tenant screening providers
• Insurance providers
• Attorneys and accountants
• Government agencies when required by law
• Service providers assisting in the operation of our business

We may also disclose information when necessary to:

• Comply with applicable law;
• Respond to subpoenas, court orders, or lawful governmental requests;
• Protect the rights, property, or safety of LMPMC, our clients, residents, or others; or
• Investigate suspected fraud or unlawful activity.

8. Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

While we work diligently to safeguard your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only as long as reasonably necessary to:

• Provide our services;
• Maintain business records;
• Comply with legal obligations;
• Resolve disputes; and
• Enforce our agreements.

Retention periods vary depending on the nature of the information and applicable legal requirements.

10. Your Privacy Choices

Subject to applicable law, you may request to:

• Access your personal information;
• Correct inaccurate information;
• Request deletion of certain information where legally permissible;
• Withdraw consent where applicable; or
• Ask questions regarding our privacy practices.

Certain information may be retained where required by law or necessary to fulfill contractual or legitimate business obligations.

11. Email & Text Communications

If you contact us by phone, email, text message, or through our website, we may use those methods to communicate with you regarding your inquiry, application, maintenance request, or business relationship.

You may opt out of promotional communications at any time. However, we may continue sending communications necessary to administer your account or fulfill our contractual obligations.

Message and data rates may apply depending on your wireless carrier.

12. Third-Party Websites

Our website may contain links to third-party websites, including rental listing platforms, payment processors, resident portals, owner portals, software providers, and other resources.

LMPMC is not responsible for the content, security, or privacy practices of third-party websites. We encourage you to review their privacy policies before providing personal information.

13. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child in violation of applicable law, we will promptly delete that information.

14. Business Transfers

If Lake Michigan Property Management is involved in a merger, acquisition, reorganization, sale of assets, or other business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

15. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time.

Any changes become effective immediately upon posting to this website. The Effective Date above reflects the date of the most recent revision.

16. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact: